KUALA LUMPUR (Jan 12): MALAYAN BANKING BHD [] is offering a moratorium on monthly installment payment and waiver of certain charges based on a case-to-case basis till June 30 for customers affected by recent floods.
Under the disaster relief assistance programme, this would be for affected customers in Johor, Kelantan, Terengganu, Pahang, Sabah and Sarawak.
“These are extended to business banking, SMEs banking and consumer banking customers affected by the recent floods in Johor, Kelantan, Terengganu, Pahang, Sabah and Sarawak,” it said in a statement.
Maybank deputy president and head of community financial services, Lim Hong Tat said this was the the fifth such moratorium the bank was offering customers since 2007 as it seeks to humanise financial services.
“The bank will process the request for relief assistance on a case-to-case basis,” he said.
The Maybank disaster relief assistance programme applies to both conventional and Islamic facilities.
Some of the key features include:
* Deferment of monthly installments based on a case-to-case basis for consumer loans including business banking and automobile financing for up to 6 months.
* Waiver of charges for affected customers seeking replacement of ATM cards, cheque books and passbooks which have been destroyed in the floods.
* Review of requests from credit card customers on case to case basis for waiver of late/finance charges and application to increase credit limit.
Under the disaster relief assistance programme, this would be for affected customers in Johor, Kelantan, Terengganu, Pahang, Sabah and Sarawak.
“These are extended to business banking, SMEs banking and consumer banking customers affected by the recent floods in Johor, Kelantan, Terengganu, Pahang, Sabah and Sarawak,” it said in a statement.
Maybank deputy president and head of community financial services, Lim Hong Tat said this was the the fifth such moratorium the bank was offering customers since 2007 as it seeks to humanise financial services.
“The bank will process the request for relief assistance on a case-to-case basis,” he said.
The Maybank disaster relief assistance programme applies to both conventional and Islamic facilities.
Some of the key features include:
* Deferment of monthly installments based on a case-to-case basis for consumer loans including business banking and automobile financing for up to 6 months.
* Waiver of charges for affected customers seeking replacement of ATM cards, cheque books and passbooks which have been destroyed in the floods.
* Review of requests from credit card customers on case to case basis for waiver of late/finance charges and application to increase credit limit.
