Pos Malaysia Bhd has clarified that a company known as EMS Malaysia is not affiliated or linked with it or any of its business units, departments and subsidiaries.
Pos Malaysia said in a statement today it did not assign any business operating rights to EMS Malaysia to operate any postal services despite the latter's reference to Pos Malaysia's former Call Centre address in its website (www.emsmalaysia.com) as its Customer Service Address.
"Pos Malaysia would like to clarify that Expedited Mall Services (EMS) is an international courier service, for documents and merchandise, offered by the network of postal operators under the Universal Postal Union (UPU).
"As a member of the UPU and the sole Malaysia representative, Pos Malaysia is the only postal operator designated to operate, manage and handle the EMS service through PosLaju as well as utilise the EMS brand name," it said.
Pos Malaysia is a full member in the EMS Cooperative, the statement added.
It said the address of EMS Malaysia, as published on the website, is that of Pos Malaysia's former call centre at Subang Jaya Post Office.
But while the post office still occupies and runs its operations on the ground floor, Pos Malaysia said it has never leased the currently vacant level one of its Subang Jaya office to EMS Malaysia.
"Those who have fallen victim to the claims made by the website are advised to lodge a police report or contact Pos Malaysia's call centre through PosLine at 1-300-300-300," it added. -- Bernama
Pos Malaysia said in a statement today it did not assign any business operating rights to EMS Malaysia to operate any postal services despite the latter's reference to Pos Malaysia's former Call Centre address in its website (www.emsmalaysia.com) as its Customer Service Address.
"Pos Malaysia would like to clarify that Expedited Mall Services (EMS) is an international courier service, for documents and merchandise, offered by the network of postal operators under the Universal Postal Union (UPU).
"As a member of the UPU and the sole Malaysia representative, Pos Malaysia is the only postal operator designated to operate, manage and handle the EMS service through PosLaju as well as utilise the EMS brand name," it said.
Pos Malaysia is a full member in the EMS Cooperative, the statement added.
It said the address of EMS Malaysia, as published on the website, is that of Pos Malaysia's former call centre at Subang Jaya Post Office.
But while the post office still occupies and runs its operations on the ground floor, Pos Malaysia said it has never leased the currently vacant level one of its Subang Jaya office to EMS Malaysia.
"Those who have fallen victim to the claims made by the website are advised to lodge a police report or contact Pos Malaysia's call centre through PosLine at 1-300-300-300," it added. -- Bernama
